Frequently Asked Questions

We answer your questions about the Compt software.

Spot Bonuses

Give your employees one-off bonuses for anniversaries, birthdays, or to recognize a job well done.

  • How can I turn on this functionality?

    This functionality is currently live in all Compt portals.


    To give a Spot Bonus to one or more employees, follow these steps:

    1. Log in Compt

    2. Head to the Employees tab.

    3. Select the employee(s) you wish to give a Spot Bonus to. 

    4. Select "Give Spot Bonus"

    5. From this area, double-check that the accurate people have been selected. Add in the bonus per user, which stipend this money will go to, and add in copy (optional) which you'd like to be included in the email to them.

  • What does the email that goes to our employees look like?

  • What are some reasons to use the spot bonus feature?

    There are many types of bonuses you can give to employees including sign-on, referral, spot bonus, retention, or a year-end or holiday bonus. If you're looking for more comprehensive information about spot bonuses, check out our guide to employee bonus programs here.

Commuter Benefits

Perk Stipend Category

  • Will the enabling of this feature automatically allow employees to add commuter benefits to their perk stipends, or will they have to wait until the next cycle?

    Your employees will be able to claim Commuter Benefits in the next stipend cycle.

  • Is this perk stipend non-taxable?

    Yes. These expenses will be included in the non-taxable category in your reports for payroll and for finance.

  • Is there a cap for the new Commuter Benefits categories? 

    The IRS allows companies to reimburse employees tax free up to $265/month for parking expenses related to commuting, and additionally up to $265/month for transit expenses.

  • Am I responsible for making sure my employees don’t spend more than the IRS limit on Commuter Benefits?

    No. Compt automatically does it for you! Our software limits employees to claim no more than $265/month for parking and $265/month for transit.

  • What are the steps if I want to create a new perk stipend with this feature?

    1. Log in to your Compt account and go to ‘Company Settings’

    2. Go to ‘Perk Program Settings’ and click on ‘add another perk stipend’

    3. Under ‘Perk Spending Categories’, you can now choose “Commuter (parking)” and/or “Commuter (transit)” perks. Save changes.

    4. Your employees will now be able to claim Commuter Benefits as a perk stipend on the specified start date!

Charitable Giving

Perk Stipend Category

  • How can I donate to through Compt?

    There are two ways to donate through Compt:

    1. The traditional method of uploading receipts.

    2. Secondly, you can donate through Compt using our Givz integration.

  • How can I turn on the Charitable Giving perk category?

    Follow these three steps to turn on the Charitable Giving category:


    1. Log in to your Compt account and go to ‘Company Settings’

    2. Go to ‘Perk Program Settings’ and click ‘Edit’ at the bottom-right

    3. Under ‘Perk Spending Categories’, you can now select “Charitable Giving” perks. Save the changes.


    Your employees will now be able to choose Charitable Giving when uploading receipts (or choose to use the function of donating through Givz) at the beginning of the next stipend cycle.


  • If I enable the ‘Charitable Giving’ perk category, when will it start taking place?

    Your employees will be able to claim Charitable Giving in the next stipend cycle.

  • If my employees made a donation without using Givz, can they still upload a receipt?

    Yes. If your employees made a donation to another charity they have the capability of uploading their receipt to our software; just as any reimbursement process.