Case Study

Nextdoor's Employee Benefits Through Compt

Nextdoor uses Compt to achieve global reach with their perks and to offer a stipend that broadens their employees’ options for wellness

 
 

Success Metrics with Compt

employee engagement

Global reach

With Compt, Nextdoor now has an easy-to-use tool to help support employees across 8 different countries  

remote workers

90% employee engagement

90% of Nextdoor’s employees regularly use their Compt perks 

inclusive perks

A wide variety of perks

They used to offer a corporate gym membership. They now cover that + over 20 unique health & wellness perks

 

“Prior to Compt, we offered a corporate gym membership with two local gyms. As we completed our annual benefits and perks analysis, we wanted to offer a broader stipend to support our global employee base. Compt helped us achieve that global reach and flexibility.”

Kelley Nekota

People Operations Specialist, Nextdoor, Inc.

 
 

About the Company

Nextdoor is where neighbors turn for trusted connections and the exchange of helpful information, goods, and services. Nextdoor’s purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on. Founded in 2010 and headquartered in San Francisco, CA, Nextdoor connects neighbors to each other — and to everything nearby including neighbors, local businesses, services, recommendations, and stuff for sale from the people down the block. Nextdoor serves 11 countries, supports 270,000 neighborhoods globally, and has helped drive 50 million local business recommendations from neighbors. 

The Problem

Nextdoor offered a corporate gym membership to two gyms, one of which was on the first floor of their main HQ office building. They recognized how this way of offering health and wellness support was:

  • Only convenient for employees close to those two gyms
  • Manual and time-consuming from an administrative standpoint
  • Not inclusive for out-of-state employees and international employees, for employees who prefer yoga, hiking, or any other wellness activity outside of the gym, or for any mental health needs 

It was clear the wellness stipend had room for improvement, but they didn’t know there was a tool designed specifically to help solve their main issues...until someone recommended they use Compt.

 
 

The Solution

Nextdoor now uses Compt to:

  • Extend their employee benefits to their global team members
  • House and track stipend utilization
  • Cut down on repetitive manual auditing
  • Provide more inclusive and empathetic support for their people’s changing needs while working remote
 

“Working remotely has been a challenge for many employees, so our focus is on ‘How do we get through this time together? What more can we do?’ With Compt, we’re able to prioritize our employees’ unique health and wellness needs in a powerful way.”

Kelley Nekota

People Operations Specialist, Nextdoor, Inc.

 

Inclusive perks with global reach

Nextdoor went from providing a fully-covered corporate gym membership that only a fraction of their US employees could use to...

...providing a monthly Wellness Stipend that supports ALL of their employees across the globe to achieve their individual wellness goals.

In the past year alone, this translated into over two dozen unique health & wellness categories including fitness wearables, fitness classes, massage therapy, Peloton subscriptions, personal training, workout apparel, and more. 

ways to use a wellness stipend


 

A single platform to streamline administration

The approval process for Nextdoor’s employee perks also became significantly easier, for both their employees and Nextdoor’s People Team. 

What used to be a multi-step process that was unpredictable and unscalable can now be done in one place and in a few clicks. 

old versus new process with Compt


 

“From an administrative perspective, we’re accustomed to looking at our FSA carrier sites, ADP and other HR software, and what stood out with Compt is how modern and user-friendly the platform is. It’s simple for both our team and our employees to use.”

Kelley Nekota

People Operations Specialist, Nextdoor, Inc.

 

What Nextdoor gained with Compt

  • A way to adapt to the current climate and support their employees’ changing needs


  • Perks that have global reach 


  • An easier process for their employees
  • A broader set of inclusive perks


 

“With any stipend or perk that you offer your employees, you always hope that they actually use it. With Compt, we’re happy that not only are employees using their stipends, but they are also using it in creative and unique ways that best cater to their needs.

Kelley Nekota

People Operations Specialist, Nextdoor, Inc.

 
 

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