9 Essential Tools for Remote Teams in 2023 

Remote work has seemingly become the standard in today’s workforce. Mostly due to the Covid-19 pandemic, many traditional workers have now become fully remote or “hybrid” employees. 

There are many benefits to remote work, like no commuting cost, less work-environment stress, and the simple comfort of being at home — all of which have contributed to a continuous rise in the number of people working remotely. In fact, Apollo Technical estimates that “more than 4.7 million people work remotely at least half the time in the United States.” 

In this new era, remote working tools have become essential for many businesses. Remote working tools allow employees increased flexibility during their workday and maximize productivity on all levels. Below you will find eight different tools that range from VOIP software to project management software that can help you take advantage of all the benefits of remote work.

Tool #1: eFront learning

What is Efront learning software? 

eFront learning is a cutting-edge learning platform with advanced features that support both simple and complex training modules. The software is content friendly and allows users to re-use their best content across multiple courses. You can also import useful material from the web to further enhance the quality of your training. eFront’s assessments engine offers native support for multiple types of questions, quizzes, and tests, and it has extensive reporting on all results. eFront also provides a courses marketplace, built-in support for the most widely-used content platforms, and top-notch interoperability standards that make it easy to enrich your courses and enhance the learners’ experience.

What are the benefits? 

eFront software lets you harness the power of your remote workforce. It can help you train your employees, which in turn will create better experiences for your customers and partners. Some of their solutions include employee training using an LMS (learning management system), which is loved by both learners and administrators alike. eFront’s intuitive interface ensures a hassle-free training process. Gamification tools like leaderboards encourage healthy competition and contribute to a superior learning environment. Some other solutions eFront offers are customer training, which helps boost customer happiness and loyalty, as well as employee onboarding and compliance training. 

Tool #2: CloudTalk: 

What is CloudTalk software? 

CloudTalk software is an innovative Call Center Software that improves your interactions with customers and makes your workflows more efficient. CloudTalk’s features include call recording and Automated Call Distribution (ACD), which is a system that automatically receives incoming calls and distributes them to available agents. CloudTalk’s streamlined ACD can help inbound contact centers sort and manage large volumes of calls, which in turn can help avoid overwhelming your team, not to mention that it boosts customer satisfaction. CloudTalk also offers Interactive Voice Response (IVR), call forwarding, and click-to-call, all features that improve communication within your business and elevate your customer experience. 

What are the benefits? 

CloudTalk offers a unique collection of integrations that help you connect to the business tools you already use and love. CLoudTalk is compatible with HubSpot, ZenDesk, Intercom, and more. CloudTalk can also focus on VoIP, a flexible and dynamic addition to your business. VoIP or Voice over Internet Protocol, is the future of business, especially in a remote work environment. VoIP offers much lower installation and maintenance costs, higher scalability, and a variety of useful features inside the platform like IVR menus and automatic call recording.

Tool #3: ProofHub

What is ProofHub software?

ProofHub is a comprehensive project management and collaboration tool designed to streamline workflows and improve team productivity. It offers a wide range of features, including task management, document sharing, team collaboration, time tracking, and more. It has been trusted by thousands of businesses and teams worldwide. The top features that make ProofHub an ideal choice for remote work management include:

  • Transparent work allocation and real-time updates
  • Granular access controls with custom roles
  • In-built time tracking promoting accountability
  • Effective collaboration tools like proofing and in-built chat
  • Flat pricing with no per-user fee

What are the benefits?

With ProofHub, you'll experience efficient communication, deadline tracking, streamlined processes, enhanced team engagement, precise billable hour tracking, and uninterrupted remote work, no matter where your team members are located. 

ProofHub is available not just in English but also in German, Spanish, Chinese (Taiwan), Dutch, French, Italian, Portuguese, Russian, Turkish, and Polish. This versatility means you can seamlessly connect with teams from diverse regions, breaking down any language barriers. 

Additionally, the flat pricing structure with no per-user fees ensures you can scale your operations without worrying about budget constraints.

Tool #4: Engati

What is Engati software? 

Engati is free chatbot software; it offers a no-code chatbot and live chat platform to build AI chatbots and engage in real-time conversations on WhatsApp, eCommerce platforms, and more. Engati’s WhatsApp Chatbot allows your business to run campaigns, convert leads, provide support and drive engagement with Engati's chatbots & intelligent automation. Engati’s Shopify Chatbot gives store and business owners access to a full view of their customer’s journey, pre-built templates to get started with the program, support in over 50 languages, and full omnichannel engagement. The AI Chatbot software created by Engati allows businesses to deploy AI chatbots using minimal coding. Their Live Chatbot gives customers a variety of options when looking for assistance - video calling and auto-translation give customers flexibility when interacting with your business. 

What are the benefits?

Engati’s software gives businesses a variety of solutions in eCommerce, logistics, education, and even government entities.  eCommerce bots are programmed to handle questions about products, policies, and more, while logistics bots streamline delivery scheduling and shipping notifications and bring your customer service to the next level. Educational institutions can use Engati bots to create a seamless student experience and government agencies can benefit greatly from the software as well. 

Tool #5: Zoom

What is Zoom software? 

Zoom is a video conferencing platform that is a staple in most modern and remote businesses. Zoom’s platform can be used for both audio and video calls. A free account grants users access to start their own calls for up to 100 people; paid versions can support up to 1,000 people. You can make unlimited phone calls, hold unlimited meetings, and even record both. Zoom contains unique features that give users and businesses alike maximum flexibility like: 

  1. Virtual Backgrounds 
  2. Keyboard Shortcuts
  3. Integration of Third-Party Apps
  4. Automatic Audio Transcripts
  5. Breakout Rooms
  6. Disable Audio/Video When You Join

What are the benefits? 

Zoom has countless benefits for small businesses to large corporations. Zoom offers easy and affordable plans with a variety of features, intuitive user experiences, and a plethora of video and audio controls. 

Tool #6: Slack

What is Slack software?

Slack is communication software that has completely innovated chat for teams and businesses. Slack is a “messaging app for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.” Some features Slack offers are:

  • Pinning messages and reference links to channels
  • Managing and tracking documents
  • Advanced search modifiers
  • Using shared channels across workspaces
  • Streamlining your sidebar
  • Lightning-quick navigation
  • Image and file integration into chat 

What are the benefits? 

The benefits of using Slack’s communication software are obvious: it helps teams operate faster and more efficiently and stay in sync, no matter if they are working from home or the office.

Tool #7: Monday

What is Monday software?

Monday is a versatile, scalable, and incredibly impressive project management software. The software itself is loaded with functions - collaboration features, time and calendar views, and more. Take a look at some additional features of Monday: 

What are the benefits? 

The benefits of using Monday speak for themselves — you and your team are granted full and total customization and control, it is intuitive and easy to use, and Monday helps better communication and collaboration amongst teams. 

Tool #8: Kickidler

What is Kickidler software?

Kickidler is state-of-the-art employee monitoring software for analyzing employee performance at a PC level. Kickidler allows businesses to monitor user activity through their easy-to-use, secure, and versatile tools. Kickidler software is “already being successfully used in 60 countries to supervise employees and increase their productivity.” Some stand-out features of Kickidler include: 

  • Online screen monitoring 
  • Time tracking
  • Productivity analysis
  • Screen video recording
  • Work time reports
  • Remote access 

What are the benefits? 

Kickidler can be used for all types of businesses, whether you are in IT, security, or traditional business. The program allows for automating control of personnel and improvement of the level of information security in the organizations. Kickidler can be used by small to large businesses and also in the state agencies where employees work on personal computers - you can monitor one to 10,000 workstations, remote or in-person. 

Tool #9: Jobsoid

What is Jobsoid software? 

Jobsoid is a cloud-based recruitment solution offering software tools designed to simplify the hiring process for agencies, startups, and businesses of all sizes. At its core is an online Applicant Tracking System (ATS) that promises to streamline every aspect of recruitment while supporting real-time collaboration between team members. Cast a wider net to source talented candidates, issuing customized application forms and posting opportunities to online job boards, social media, and a branded careers website. Track job hopefuls with centralized candidate profiles that store personal information, contact details, email correspondence, and uploaded resumes.

What are the benefits?

Jobsoid offers an integrated solution that simplifies recruitment tasks, from sourcing to hiring. The software stores all candidate information in one place, simplifying collaboration with other departments and hiring managers. Job openings can be automatically posted to multiple job boards and advertised on social media. Businesses can set up branded career portals to display job openings and offer information about their company’s culture to attract top talent.

The Bottom Line

The modern workforce demands modern tools - the above remote team tools can help maximize the efficiency, creativity, and productivity of your business’ remote workforce. 

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