What to Include in Your Employee Benefits Survey: Examples and Ready-to-use Questions 

An employee benefits survey is an invaluable way to make sure that the perks and benefits (that you’ve so thoughtfully chose to offer your employees) are doing what they’re supposed to: keeping your employees happy and able to bring their best selves to work. 

Your benefits should be keeping your employees happy and able to bring their best selves to work. If they’re not, you’re doing it wrong. Click to tweet
employee benefits survey template

But unless your employee benefits survey has the right questions and is designed in a way that captures the most relevant insight as possible, you might end up with very little clue as to how satisfied your employees are with their benefits.

And even worse, you might not realize that you’re failing to offer adequate support to your employees as they're forced to adapt to remote work and changing working conditions. Your benefits should be adapting to your employees' current work-from-home set-up, their unique definition of health and wellness, their learning and development goals, their family and home life, etc. 

It’s worth pointing out that benefits have also taken on a whole new meaning among employees in the world of work we live in today. With the rise of virtual work, the increased transparency of the workplace due to digitization, and younger generations’ prioritization of company culture over salary, offering meaningful and diverse benefits have become a crucial differentiator in the war for talent. 

In other words, your benefits are a powerful tool for retaining AND attracting employees. 

In this article, we’ll cover the important things to consider when setting up your employee benefits survey, including:

  • What benefits you should be asking about
  • How to measure employee benefits satisfaction
  • Other information to gather in your survey
  • Common example employee benefits survey question formats
  • Ready-to-use employee benefits survey questions for popular categories 

What benefits you should be asking about

To start, your employee benefits survey should cover everything that’s included in your current benefits program, whether they fall under:

What's also critical to cover in any employee benefits survey given in 2021 or later is how your benefits are in relation to the impacts of COVID-19. Some things to think about as you create your survey:

An easy way to make your employee benefits survey address these things is by adding to the end of each survey question something like the following:

  • "especially during COVID-19"
  • "especially in light of COVID-19"
  • "especially while remote"

How do you measure employee satisfaction with their benefits?

One huge factor for getting valuable information from a survey is to know what you're trying to measure. For your employee benefits survey, are you trying to offer better benefits than your competition as a recruitment strategy? Do you want to know whether the new benefits you rolled out last year are well received? Are you looking to revamp your perks and benefits and would like employee feedback first? Keep those top business goal(s) in mind as you decide what your survey questions are measuring. Here are some question types:

Comparison questions:

“The benefits I receive are as good as most other organizations offer.”

"Is your employer’s benefits for [category ] better or worse than that over other employers?"

Satisfaction with current offering questions:

“I am satisfied with the benefits I receive.”

"My employer offers a generous learning allowance"

Employee benefits recommendations and preferences:

“My company offers the kind of benefits I want.”

 “Do you have any additional recommendations for improving our employee benefits plan?”  

“What do you like the most about our current benefits plan?”

“What do you like the least about our current benefits plan?”

Employee comprehension of benefits 

“How well do you understand your wellness benefits”

“Do you have all of the information you need to utilize your remote work benefits?” 

"I know how to use my internet reimbursement"

Other information to gather in your employee benefits survey

It's typically very helpful to also capture employee specific information in your employee benefits survey so that you can better segment and analyze your survey data. You can do this by incorporating some combination of questions for these pieces of information:

  • Age group: “Which age group do you belong to?” Under 25 / 26 – 34 / 35 – 44 / 45 – 54 / 55 or older
  • Department: “Which department do you belong to?” Drop-down list
  • Location: “Which office are you based at?” Drop-down list of company offices and include a remote-working entry if applicable to your company
  • Employment status: “What is your employment status at [company]?” Full-time, part-time, contractor, intern
  • How long they’ve been with the company: "How long have you been an employee at [company]?" Less than 1 year, 2-3 years, 4-5 years, 6 years or more

 

Common example employee benefits survey question formats

Scale question format: On a scale of 1-10, how important is [ ] to you?

Answers: 1-10, with 1 being least important and 10 being most important

Satisfaction question format: Are you satisfied with your options for

Answers: Neither satisfied nor dissatisfied, somewhat satisfied, quite satisfied, extremely satisfied, somewhat dissatisfied, quite dissatisfied, extremely dissatisfied

Comparison question format: Is your employer’s benefits for [ ] better or worse than that over other employers?

Answers: Much better, Better, About the same, Worse, Much Worse

Fairness question format: How fair is your employer’s [] policy?

Answers: Extremely fair, very fair, somewhat fair, not so fair, not fair at all

Health and wellness benefits survey questions

  • I am satisfied with the level of health insurance provided by my employer

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

  • I feel confident that my wellness benefits will meet my needs in the future

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

Learning and development benefits survey questions

  • I know how to request tuition reimbursement

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

  • I can use my learning allowance to develop a skill I wouldn’t have otherwise studied

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

Childcare and family benefits survey questions

  • I am satisfied with the family support employer provides me, especially during COVID-19

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

  • Having childcare support from my employer makes it easier to do my job

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

  • Having childcare available through work is important

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

Food and snack benefits survey questions

  • I am satisfied with the food and snacks my employer provides me

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree

  • Having company-provided food and snacks is important to me

Strongly agree / agree / neither agree nor disagree / disagree / strongly disagree


As you can see from all of the options we covered above, there are a great many ways to set up your employee benefits survey.

While most of benefits survey will be dictated by what you currently offer, the best employee benefits surveys invite your employees to give their honest suggestions and recommendations on how you can serve their diverse needs in their current situation. After all, your employees know better than anyone else what they need from you to be successful in their job - it's your job to ask them in the right way!


Compt is the #1 employee stipends platform that gives your people the freedom to choose the lifestyle perks that are best for them and their always evolving needs, even when remote. Interested in learning how Compt might benefit your company? Consult with our team or request a demo.